Overview
We offer different cancellation policies depending on the specific tour or activity you choose. Please verify which policy applies to your selected experience prior to confirming your booking.
📍 Important: Cut-off times are based on the experience's local time.
How to Cancel
Cancellation requests must be sent via email to provide written confirmation.
- info@evayagetaways.com
- +20 100 222 7608
- Subject: "Cancellation - [Booking Ref]"
Note: Verbal cancellation requests will not be accepted.
If you cancel your tour, the following fees will apply (excluding peak periods):
| Cancellation Period |
Cancellation Fee |
Refund |
| 61+ days before arrival |
20% |
80% |
| 60 – 31 days before arrival |
35% |
65% |
| 30 – 15 days before arrival |
50% |
50% |
| 14 – 1 days before arrival |
100% |
0% |
Airlines & Banking Fees: Airlines impose their own fees subject to their terms. A 6% banking fee will be charged on all refunds. Policies may vary for groups or special itineraries.
Christmas, New Year, and Easter Holidays — During peak holiday periods, the following cancellation fees apply:
| Cancellation Period |
Cancellation Fee |
Refund |
| 61+ days before arrival |
35% |
65% |
| 60 – 31 days before arrival |
50% |
50% |
| 30 – 15 days before arrival |
75% |
25% |
| 14 – 1 days before arrival |
100% |
0% |
Additional Fees: Airlines impose their own fees. A 6% banking fee will be charged on all refunds.
Refund Policy
If you are eligible for a refund, it will be processed using the same payment method used for the original transaction.
- Timeline: 14-21 business days
- No-Show: No refund
- Banking Fee: 6% deducted
- Currency: Original payment currency
Force Majeure
In cases of war, strike, riot, epidemic, pandemic, sudden legal changes, or any other reason beyond our control, different cancellation terms may apply.
- Credit vouchers may be offered
- Alternative dates available
- Flexible case-by-case solutions
Recommendation: We strongly recommend purchasing travel insurance to protect against unforeseen circumstances.
| Cancellation Period |
Standard Fee |
Peak Period Fee |
| 61+ days before arrival |
20% |
35% |
| 60 – 31 days before arrival |
35% |
50% |
| 30 – 15 days before arrival |
50% |
75% |
| 14 – 1 days before arrival |
100% |
100% |
Additional Charges: Airline fees + 6% banking fee on all refunds.
Contact Us
If you have any questions about our cancellation and refund policies, please don't hesitate to reach out:
- info@evayagetaways.com
- +20 100 222 7608
- Luxor, Egypt
Changes to This Policy
We may update this Cancellation & Refund Policy periodically. Changes will be effective immediately upon posting to the website.
Your continued use of our Services after changes constitutes your acceptance of the updated policy.
We encourage you to review this page regularly.