Privacy Policy

1. Introduction

Evaya Getaways ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://evayagetaways.com) and use our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Services. If you have any questions about this Privacy Policy, please contact us at info@evayagetaways.com.

2. Information We Collect

Personal Information You Provide

• Account Registration: Name, email address, phone number, password, and profile information
• Booking Information: Travel dates, accommodation preferences, passport details, emergency contacts
• Payment Information: Credit card details, billing address (processed securely via payment gateways)
• Communication: Messages, inquiries, and feedback you send us

Information Collected Automatically

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent, clicks, search queries, referring website
• Cookies: We use cookies and similar tracking technologies to enhance your experience
• Location Data: Approximate location based on IP address (with your consent)

3. How We Use Your Information

We use collected information for:

• Processing and managing your bookings and payments
• Providing customer support and responding to inquiries
• Sending booking confirmations, updates, and important notices
• Marketing communications (with your consent)
• Improving our website, services, and user experience
• Fraud detection and security purposes
• Complying with legal obligations

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

• SSL/TLS encryption for data transmission
• Secure password policies
• Access controls and authentication mechanisms
• Regular security audits and updates

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Sharing of Information

We do not sell, trade, or rent your personal information. We may share your information with:

• Service Providers: Hotels, tour operators, transportation companies needed to fulfill your bookings
• Payment Processors: Secure third-party payment gateways
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or asset sale

6. Cookies and Tracking Technologies

Our website uses cookies to:

• Remember your preferences and login information
• Analyze site traffic and usage patterns
• Personalize your experience
• Provide targeted advertising

We use Google Analytics 4 to understand how visitors use the site (pages viewed, approximate location, device type). Visitors in the EEA, UK and Switzerland are only measured with analytics cookies after choosing "Accept All" on our cookie banner; choosing "Deny" turns them off. You can also opt out with the Google Analytics opt-out browser add-on.

We also use Google Ads conversion tracking to see which of our ads lead to a booking or an enquiry (for example, a completed booking with its value, a booking request or a click on our WhatsApp link). In the EEA, UK and Switzerland these advertising cookies are only used after you choose "Accept All"; choosing "Deny" turns them off. You can manage Google's ad settings at adssettings.google.com.

You can control cookie settings through your browser, though some features may not function properly if cookies are disabled.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your information
• Opt-out of marketing communications
• Request a copy of your data
• Restrict processing of your information

To exercise these rights, please contact us at info@evayagetaways.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing personal information.

9. Children's Privacy

Evaya Getaways does not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete such information and terminate the child's account.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

• Email: info@evayagetaways.com
• Phone: +20 100 936 8254
• Address: Luxor, Egypt

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be effective immediately upon posting to the website. Your continued use of our Services after changes constitutes your acceptance of the updated Privacy Policy.